Talking Cards: Learn to Talk — Support

A picture-card app for children learning to talk, and for children who find words hard. Called Talking Cards: AAC for Kids until September 2026. Published by Plapl Games.

Last updated: 29 September 2026

Step-by-step guides with screenshots: Talking Cards guides.

Contact: support@plapl.app

We aim to reply within two business days. Please include your device (for example “iPad 9th generation, iPadOS 18”), the app version, and what you were doing when the problem happened. The app version is shown in the grown-ups’ area under About & Help.

For speech-language pathologists, schools and districts

Talking Cards is an augmentative and alternative communication (AAC) picture board. A child taps picture cards and the app speaks a grammatical sentence aloud. It is intended to be used alongside a child’s own speech, never as a replacement for it, and it makes no clinical or therapeutic claim.

Data collectionNone. See the Privacy Policy.
AccountsNot required. There is no sign-in.
Advertising and analyticsNone. The only outside code in the app is the app store’s own purchase system.
Network useThe board works offline. The network is used only for store billing and to count a redeemed unlock code.
LanguagesEnglish, Arabic, Spanish, French, Turkish and Nepali, each with its own grammar engine.
PlatformsiPhone, iPad and Android, and Amazon Fire tablets through the Amazon Appstore.
Bulk or classroom licensingEmail us. For Android and Fire tablets we issue unlock codes to educators and therapists on request.

Common questions

How do I reach the grown-ups’ settings?

Press and hold the gear icon for about three seconds, then answer the short sum. The delay and the question are deliberate: they keep a child from wandering into settings while still being quick for an adult.

The voice sounds robotic on iPhone or iPad. Can it be better?

Yes, and this makes a large difference. Apple pre-installs only its basic “compact” voices; the natural-sounding ones are a free download. Go to Settings → Accessibility → Spoken Content (called Read & Speak on the newest iOS) → Voices, choose your language, and download a voice marked Enhanced or Premium. For English we suggest Noelle or Joelle — Apple’s children’s voices. Skip anything listed under the Siri heading; apps are not permitted to use those. The new voice is picked up automatically as soon as you return to the app.

I paid, but the app is still locked. / I changed device.

Open the grown-ups’ area and choose Restore purchases. The unlock is tied to the store account that bought it, so use the same Apple Account, Google account or Amazon account. If it still does not restore, email us with your purchase receipt and we will sort it out.

How do I record a family member’s voice for a card?

In the grown-ups’ area, open Family Voices, choose or create a voice (Mum, Dad, Grandma, a sibling), then tap a card and record. That card will speak in that voice instead of the built-in one. Recordings stay on the device and are never uploaded.

How do I delete recordings or photos?

Delete an individual recording from the card in Family Voices, or remove a whole voice to delete all of its recordings at once. Photo cards are deleted with the card. Deleting the app removes everything it stored.

Can I move everything to a new device?

Yes. In the grown-ups’ area use Backup to write a single file, move that file to the new device, and use Restore. Custom cards, recordings, routines and settings travel with it.

Can I switch between the Google Play and Amazon versions?

Yes, but not by updating: the two versions cannot update each other, so switching means removing one and installing the other. Back up first — in the grown-ups’ area use Backup to save a single file, then use Restore in the newly installed app. A purchase is restored through the same store account it was made with.

I unlocked with a code on a Fire tablet. What if I delete the app?

On a Fire tablet a code unlock does not survive deleting the app, so keep the code somewhere safe and enter it again after reinstalling. A purchase made through the Amazon Appstore comes back with Restore purchases on the same Amazon account.

Why do Arabic and Turkish sentences play word by word on a Fire tablet?

Fire tablets have no Arabic or Turkish system voice. The app is designed to fall back to its narrated card clips, so each word is still spoken clearly, one card at a time, rather than as one flowing sentence.

My child taps the wrong answer in a game. Does it tell them off?

No. Every game is errorless by design: a wrong tap is never marked wrong, and the round simply continues. There are no scores to lose and no failure states.

What does the app cost?

It is free to use with 194 core picture words, the emergency board and Family Voices. One optional one-time purchase opens the full vocabulary, the storybooks, the games, custom photo cards and routines. There are no subscriptions and no advertising.

Reporting a problem

If something is wrong — a word is mispronounced, a picture looks incorrect, a translation reads oddly, or the app misbehaves — please tell us. Corrections from families and therapists are the main way this app improves. Email support@plapl.app.

Privacy

Talking Cards collects no data about you or your child. The full statement is here: Privacy Policy.